Activities undertaken by cooperative banks in Poland in relation to COVID-19
"Credit Vacations" in Cooperative Banks
Under the government programme, cooperative banks offer the possibility of suspending or deferring the repayment of all loans to individuals and businesses affected by COVID19.
Support for health services and local communities
Cooperative banking sector provides financial support for medical services, e.g. by allocating funds for protective gear for doctors and the purchase of equipment necessary to fight the coronavirus (respirators, protective masks, protective suits, disinfectants). Some cooperative banks provide protection materials for the inhabitants of municipalities.
Communication and customer contact
In connection with the nationwide campaign of staying at home, communication with members and customers is mainly through websites, mobile applications and social media.
Cooperative banks have launched a telephone legal advice line for clients in connection with the epidemic situation in the country and the offer of the government “Anti-Crisis Shield” regulations.